Feedback on Services
The Forum is involved in many areas of mental health service evaluation, design and planning. In order to represent the views of service users fully, it is important that we gather as many experiences and opinions as possible. Please contact us at any time to let us know your views about any area of local mental health service provision, or just to share your experiences.
Care Quality Commission (CQC) Inspection in Weymouth & Portland
The Care Quality Commission (CQC) is a national body that inspects the quality of people's care. The CQC is about to undertake an inspection of Adult Social Care services in the Weymouth and Portland area in July 2010. As part of this inspection, the Forum has been asked to gather feedback from people about their experiences and the provision of mental health services in the area. Your views about mental health services are valuable and appreciated.
To tell us your views or to take part in a focus group, please call the Forum on 01305 257172, or send an email to: cqc@dorsetmentalhealthforum.org.uk
Closure of 20 Cornwall Road, Dorchester
Dorset Community Health Services has announced the closure of the mental health unit at Cornwall Road in Dorchester with effect from the end of May 2010. This is ahead of the planned move to the new Mental Health Centre currently being built in Dorchester, which is expected to open in January 2011. Interim arrangements for people requiring a service include day care services to be provided at The Conifers, Poundbury West Industrial Estate, as well as an out of hours service. The Crisis Response Service can be contacted on 01305 361269. Inpatients will be accommodated at the Hughes Unit in Bridport, the Linden Unit in Weymouth and Stewart Lodge in Sherborne. For further information about service provision, please contact Conifers staff on 01305 367000.
The Forum is keen to support service users during this difficult transition and period of change. We feel it is important that service users are involved and consulted through significant changes to mental health services. To this end, we propose to gather and provide feedback from service users and others in order to inform interim arrangements and to monitor their effectiveness and success, as well as facilitate some peer support for service users. We would like to arrange a meeting as soon as possible with service users to discuss further.
If you would like to share your views about these changes, come along to a meeting, or be contacted by someone from the Forum to discuss further, please contact the Forum office on 01305 257172 or email on: cornwallroad@dorsetmentalhealthforum.org.uk
East Dorset Services
Do you access mental health services provided by Christchurch, Wimborne or Purbeck Community Mental Health Teams?
We would really like to hear your views about mental health services...what you like, what works well for you, what doesn't work so well and whatever else you would like to tell us. You can let us know your views anonymously, or otherwise, whichever you prefer. Your views are important and they will help to shape the services that are provided in your area.
To tell us your views, just give us a call on 01305 257172, or send us an email to:
eastdorset@dorsetmentalhealthforum.org.uk
Your Opinions
We value your opinions and experiences and what you tell us does make a difference.
We have regular meetings at the highest level of mental health service provision and help present your views on how to improve services in a constructive, helpful manner. We also convey positive feedback on aspects of the service that are working well.
This is a real partnership between the Forum and its members, everyone that accesses or has accessed mental health services and those that commission and provide mental health services.
You can email us about services in general:
feedback@
dorsetmentalhealthforum.
org.uk
Alternatively, you can contact us at:
Feedback on Services
Dorset Mental Health Forum,
29-29A Durngate Street,
Dorchester,
Dorset,
DT1 1JP
Tel: 01305 257172
Fax: 01305 261049
